IT Support, Sales, PC maintenance, Preston, Blackpool, Lancs.

About Us

Our mission is to deliver high-quality technology solutions that enable companies to meet their business goals more effectively.
Sentinel are based in the heart of Lancashire and provide support and services in a diverse range of industries including finance, construction, legal, charities, manufacturing, media and other IT specialists. For every customer we develop and deliver a customised support plan to satisfy their unique requirements, expectations and budget.

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Our service combines technical expertise with practical business sense and experience to create high quality, integrated solutions.
What makes us different is that we aim to develop genuine partnerships with our customers. We strive to understand their business priorities, take ownership of projects and provide expert, independent advice to deliver optimum solutions.

The Sentinel team have been working together for 14 years and have an exemplary reputation with our customers (see testimonials), there is a reason our customers choose Sentinel year after year for all their IT requirements.

 

What to look for when choosing your IT Support company…… Is a one man band right for you?

We see it again and again, businesses tire of the poor levels of support provided by “one man bands”.
As a business dependant on your computer systems, you need to ensure that your IT Services provider will be there when you need them. They must respond quickly to your support needs, they must have the broad range of skills needed to support your systems, they should have the resources available to carry out installation and project work within a reasonable time frame; and they should have the skills to advise you on the latest technologies to help you drive your business forward.

So What Should I Do?

Unfortunately, it can be difficult to spot a one man band until it is too late. It is very easy these days to create a professional slick website and set up business social media accounts. By referring to yourself as “we”, rather than “I” and by using a telephone answering service, it is very easy for one man bands to pass themselves off as a much larger company.

Fortunately by exercising a little diligence when choosing your next IT Service Provider you can make sure that you do not fall foul of these problems.

  • Look for their contact details and location, check it out on Google Maps; is it an office building, or are they working out of their house?
  • A quick company check http://companycheck.co.uk/ on the owner or director may reveal any previous businesses which may have failed or been wound up.
  • Ask them how many engineers they employ, ask to visit their offices. A good IT Service Provider will be more than happy to show you around their offices and introduce you to their engineers and consultants.
  • Are they using a virtual office or a hot desk facility? Many one man bands use these low cost services when actually working from home.
  • One man bands are often short lived, unable to earn enough to survive, they “get a job”, or unable to sustain a good reputation will change company details every few years.
  • Ask to speak to current clients, any reputable IT Service Provider will not only have written references, but will also have current clients who are happy to speak to you about the services which they use.

 

Read what our customers have to say in Testimonials

 

What Some of Our Customers in Preston Say

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“Sentinel IT Services offer support, service and advise which is key to running a successful business. They are professional, reliable, friendly and have brought our Company into the 21st century with their enthusiasm for up to date technology. We would have no hesitation in recommending Sentinel IT Services.”

Tom Parker

“I would like to take this opportunity to say that the  quality of service offered by Sentinel IT Services has been highly impressive.  Every aspect of their service has been beyond reproach and every member of  staff has been courteous, polite and reliable”

Laleham

“We have a computer maintenance contract with Sentinel IT Services to maintain all our computers and file servers. We have no hesitation in recommending anyone to use Sentinel IT Services to supply and install file servers, computers and IT infrastructure”

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What Some of Our Customers Blackpool Say

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“Sentinel provide a first rate service: – Quick response – Excellent solution finders – Cost effective – Friendly and easy to approach I would highly recommend Sentinel to potential new clients.”

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“Sentinel IT Services look after all our hardware and software requirement. They have an in-depth knowledge of how our company operates which makes it much easier for them to provide solutions to our needs. Their ability to integrate with us is so good that we regard them as an essential part of the Chelsom team”

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“Sentinel were an immediate choice when the  opportunity arose, we had no hesitation in utilising their services and our  company is now confident that should any issues arise, we have an experienced  team on hand to assist us”

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