IT Support

Unrivalled IT support services

Experience unrivalled IT Support services designed to accelerate your business performance. Expertise, innovation, and reliability at your fingertips.

Cyber Security

Robust cyber security services.

Secure your digital frontier with our robust Cyber Security services. Comprehensive protection, advanced solutions, ensuring your peace of mind.

Disaster Recovery

Get protected before it’s to late.

Future-proof your business with our disaster recovery service. Exceptional resilience, rapid response, safeguarding your data and operations.

Cloud Services

Elevating Cloud Solutions

Cloud Services by Sentinel IT Services deliver on-demand internet-based solutions, including storage, software, and computing.

Networking

Expert Network Installations

Tailored Cabled and Wireless Solutions by Certified Engineers at Sentinel IT Services.

Virtualisation

Streamlining Through Virtualisation.

Embrace efficiency and transform your business with virtualisation services from Sentinel IT Services.

Providing Expert IT Support, Products & IT Services Throughout the North West 

Our mission is to deliver high-quality technology solutions that enable companies to meet their business goals more effectively.

Boosting Business Goals with Top-tier IT Solutions.

At Sentinel IT Services Preston, our mission is to propel your business towards its goals with our high-quality IT Support and IT Services in Lancashire. Leveraging advanced technology and expert insights, we deliver tailored, effective solutions that meet your unique needs and contribute to your success.

Desktop Support

Our desktop support involves assisting end-users with hardware, software, and network-related issues on their individual workstations. It includes tasks such as troubleshooting hardware problems, installing and updating software, managing your Office 365 accounts and email, resolving software conflicts, addressing connectivity issues, configuring remote and home users and providing general technical guidance. Desktop support ensures that employees have the necessary tools and resources to perform their daily tasks effectively, thereby minimizing downtime and improving productivity.

Key services offered under desktop support may include:

  • Hardware and software installation and configuration
  • Operating system support and updates
  • Virus and malware removal
  • User account management
  • Peripheral device troubleshooting (e.g., printers, scanners)
  • Third party application support
  • Data backup and recovery assistance
  • Microsoft 365 management
  • Configuring and amending email accounts

Server Support

Server support focuses on managing and maintaining the central servers that store and distribute data and services across a network. SMBs heavily rely on servers for file storage, email communication, databases, and hosting websites or applications. Server support ensures the availability, security, and performance of these critical resources.

Key services offered under server support may include:

  • Server installation, configuration, and upgrades
  • Operating system and software updates
  • User access management and security settings
  • Data backup and disaster recovery planning
  • Monitoring server performance and resolving performance issues
  • Patch management and vulnerability assessments
  • Server virtualization and cloud integration

Network Support

Network support involves managing the infrastructure that connects computers, servers, and other devices within an organization. A reliable and secure network is vital for SMBs to facilitate efficient data transfer, collaboration, and internet connectivity. Network support services focus on ensuring the stability, security, and optimal performance of the network infrastructure.

Key services offered under network support may include:

  • Network design and implementation
  • Router and switch configuration and management
  • Firewall setup and maintenance
  • VPN (Virtual Private Network) configuration for secure remote access
  • Network troubleshooting and issue resolution
  • Network performance monitoring and optimization
  • Wireless network setup and management
  • Network security assessments and implementation of security protocols

Benefits of IT Support Services for SMBs:

  • Minimize Downtime: Prompt resolution of technical issues reduces downtime, allowing employees to remain productive and maintain business continuity.
  • Cost Efficiency: Outsourcing IT support services can be more cost-effective than maintaining an in-house IT department, especially for SMBs with limited resources.
  • Expertise and Scalability: IT support providers bring specialized knowledge and can scale their services based on the evolving needs of the business.
  • Enhanced Security: IT support services can implement robust security measures, ensuring data protection and minimizing the risk of cyber threats.
  • Proactive Maintenance: Regular monitoring and maintenance help identify and address potential issues before they escalate into significant problems.

Sentinel IT Services

Get in touch & start saving today on your IT Services

Our mission is to deliver high-quality technology solutions that enable companies to meet their business goals more effectively.

IT Support Preston, Serving the whole of the North West
Contact & Support
Sentinel IT Services 01772 673087 Fairfield, Bradshaw Lane, Kirkham, PR4 3JA Get In Touch