IT Support Preston | Cloud Services | sentinelitservices.co.uk

Cloud Services

Sentinel IT Services has been accepted in Microsoft’s partner program as a Cloud Essential partner. This means that we will be able to offer our customers an even better service related to Microsoft’s cloud based products such as Office 365 and provide a range of hosted solutions to help your business benefit from all the cloud has to offer, for a small monthly cost.

Office Web Apps

  • Microsoft Lync Online
  • Microsoft Exchange Online
  • Microsoft Dynamics CRM Online
  • Windows Server Active Directory
  • SQL Azure
  • Windows Azure Platform Appliance
  • Windows Azure
  • SharePoint Online
  • Office Live Meeting
  • Windows Intune
  • Skydrive

What is Office 365 & cloud computing?

There are many different forms and definitions of cloud computing. In simple terms it is a model of computing which means all of your software and resources – so email, Microsoft Office, access to your business files – are web based. You can then access everything you need wherever and whenever you want.

What are the benefits of cloud computing?

Our cloud customers choose the service for the cost savings it provides them and the flexibility it offers. As you are effectively renting these services it can be much more cost-effective, particularly for smaller businesses. And you also have the flexibility to add and remove software and the number of users whenever you like. You can work as if you are in the office from anywhere you have a system and access to the internet.

In summary, cloud computing offers:

  • All the benefits of traditional IT systems, but at a fraction of the cost
  • Flexible working with access to all your systems and data from anywhere you have an internet connection
  • Quickly scalable to meet your business’ needs

 

Managed Backup

How secure is your data? Do you consistently backup? Every day? Once a week? Once a month? Is your backup stored offsite? Even worse, is your backup stored on-site? If you experience a fire, flood or theft, is your backup really safe? Even if you already backup your data, are you taking the time to test that your backups are running as they should? Are you remembering to take your backup tapes or disks home or do they never go further than your desk drawer? Our backup service is fully managed by us to ensure that you can concentrate on getting your work done.

Managed Online Backup

Based on industry leading technology, Managed Online Backup is fully integrated into our monitoring system solution allowing for centrally managed, secure backup of data.

Compatible with:

  • Windows XP / Vista / 7 / 8 (32 & 64 bits)
  • Windows Server 2003 / 2003 R2 / 2008 / 2008 R2 / 2012 (32 & 64 bits)
  • Windows Small Business Server 2003 / 2008 / 2011
  • System state backup 2003 / 2008
  • Exchange Server 2003 / 2007 / 2010
  • Sharepoint 2010
  • SQL Server (local only) 2000 / 2005 / 2008
  • Oracle 11g
  • VMWare ESX live snapshot backups (4.0 +)
  • Network shared drives

How does Managed Online Backup work?

It uses Microsoft VSS to allow for copy of System State, Exchange, SQL, Files and Folders.

The initial backup of the specific data is scanned with all hash codes per block saved in a journal, blocks are then encrypted and compressed for upload.

The next time the backup schedule runs, it compares blocks using de-duplication and True Delta changes to files, only uploading differences in a compressed and encrypted state.

De-duplication of the backup is done on the client itself. Data is unique, based on the hash code of the block, not its location, timestamp or archive bit. This ensures that no identical block is uploaded more than once even if it is moved, copied or renamed.

 

Managed Email

Ever faced any of the following?

  •  Server downtime
  •  Lost email connection
  •  Virus threats
  •  Junk mail filling your inbox
  •  Running out of server space
  •  Loss of emails
  •  Unable to locate important emails
  •  Genuine emails getting blocked

With Managed Email, we help you overcome these common email issues in a cost-effective and efficient way. Our service offers the following:

Anti-Virus, Anti-spam, spam filtering, web filtering, cloud backup, e-mail filtering, Office 365 Blackpool, Office 365 Preston, Office 365 Kirkham, Office 365 Chorley,Office 365 Fleetwood, Office 365 Lancashire, Office 365 Lancaster, Office 365 Lytham, Office 365 St Annes, Office 365 Blackburn, Office 365 Burnley, Office 365 Carnforth,Office 365 Leyland, Office 365 North West, Office 365 Poulton,

 

Why is it so effective?

  •  Value for money
  •  Affordable
  •  Uses latest technology
  •  Price based only on usage
  •  Easy to use
  •  One tool does the lot
  •  Helps support existing IT resources

You can either go for a complete solution consisting of all three services – archiving, continuity and security – or take a step at a time. It’s ideally suited to small and medium sized businesses that don’t have either the in-house capability or deep pockets of larger organisations.

Call us now on 01772 673087 to speak to one of our Managed Email team or email us at sales@sentinelitservices.co.uk

 

Managed Security

Welcome to Managed Security. This service protects your data against internal and external breaches through a cost-effective, affordable solution. It helps keep you safe from:

  •  Virus attacks
  •  Unauthorised access to systems
  •  Attacks on your email
  •  Data theft
  •  Downtime

The consequences of data theft can be significant, particularly for small to medium sized businesses:

  •  Financial loss
  •  Unhappy customers
  •  Damage to reputation
  •  Lost revenue
  •  Reduction in service levels
  •  Frustrated staff
  •  Drain on resources
  •  Losing out to competitors

Managed Security offers three services which are all designed to increase your protection, keeping your business safe and helping you to sleep easy:

Anti-Virus, Anti-spam, spam filtering, web filtering, cloud backup, e-mail filtering, Office 365 Blackpool, Office 365 Preston, Office 365 Kirkham, Office 365 Chorley,Office 365 Fleetwood, Office 365 Lancashire, Office 365 Lancaster, Office 365 Lytham, Office 365 St Annes, Office 365 Blackburn, Office 365 Burnley, Office 365 Carnforth,Office 365 Leyland, Office 365 North West, Office 365 Poulton,

 

How does it work?

Getting your systems protected is easy. There is no hardware to install or any training required. Simply give our Managed Security team a call now and they will have your data safe in no time.

You can also choose the level of protection you want, from immediate monitoring of your current level of threats to developing a long-term strategic solution to data protection.

Call us now on 01772 673087 to speak to one of our Managed Security team or email us at sales@sentinelitservices.co.uk

 

Monitoring

Keeping You Up & Running with Real-Time Server & Network Monitoring

We take a completely different approach than other support companies. Rather than waiting for you to discover problems and call us, we’re proactive and find small problems before they become big calamities – saving you hours of downtime and frustration.

We have low-cost ‘Real-Time Server & Network Monitoring’ service we already provide to many similar sized companies locally. By using this service, other local companies are certain that their crucial business systems’ are operating as they should.

Real-Time Server & Network Monitoring watches over critical parts of the system around the clock:

  • Sever health and performance
  • Network speed and connectivity
  • Disk space availability/ consumption
  • Web page availability
  • File and folder sizes are within expectations
  • Vital Windows Services are working

And to keep you informed, our system will send you a short note every morning to confirm the checks we’ve done and the results. You’ll see clear evidence of the value we deliver each and every day.

 

Hosted Virtual Desktops (VDI)

Part of the ‘cloud computing’ concept, a hosted virtual desktop looks and acts exactly like a traditional PC but, instead of residing locally, all software and data are housed in our state-of-the-art data centres. Hosted desktops offer numerous advantages in terms of cost savings, security, resilience, flexibility and reduced management.

Anywhere, Any Device

Wherever you are you can connect to YOUR hosted virtual desktop . Our networks allow you secure access from any location you wish, which means that you can join colleagues as if you were in the office.  Connect from PC, IPAD, Mac or Thin Client.

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Key Features

• Fully isolated Windows 7 Experience Virtual Machine.

• 99.99% uptime guarantee

• 10GB (Professional) or 2GB ‘local’ (Standard)  usable storage, can be upgraded in 1GB increments.

• Anti-Virus and Backup included as standard – 7 day retention on backup

• Professional HVD users can install own applications – full administrative rights by default

• Advanced remote printing via a Universal Print Driver.

How do they work?

We are all familiar with desktop or laptop PCs – you probably use one every day. It’s the machine you use to carry out your work which connects you to the network and server. A Cloud desktop has exactly the same functionality, but it’s hosted on the internet – ‘in the Cloud’.

VDIs allow you to have unlimited access to a virtual Windows 7 machine, which run on our powerful servers 24/7. You can quickly connect from multiple devices and locations to your fully functional Windows desktop. The technology we use enables you to print and use USB devices attached to your local machine. All of your data is stored securely at our data centres and the connection is fully encrypted, ensuring your data is never compromised.

There are multiple options available allowing you to share data seamlessly with other members of the organisation, such as shared storage and application servers.

Built-in disaster recovery and compliance

Without VDI, if your laptop were stolen, all of your local data, programs, settings, favourites, etc., would be lost with it. You may have a back-up, but the important data would be compromised and could easily fall into the wrong hands.

With a VDI, the device you use to access won’t hold any of that important data, or have your programs installed, making it a secure and simple solution in the event of a theft or disaster.

Technical Pre-requisites

• Bandwidth requirement per user = 250kb/s down / 150kb/s up (average usage) “good quality”

• Local device requires a small app download

• Accessible through PC, Thin Client, and Mobile devices including iPad’s

• Applications installed need to be compatible with Windows Server 2008 x64

 

 

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